Effective Date: April 3, 2026
This Privacy Policy (“Policy”) describes how Clinical Research Consulting (“CRC,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information obtained through the CRC website (www.clinicalresearchconsulting.net) (“Site”) and all related consulting services, digital documents, and professional resources (“Services”).
By accessing the Site or using the Services, you acknowledge and agree to the practices described in this Policy.
1. Information We Collect
CRC may collect the following categories of information:
1.1 Personal Information
• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed through third party payment processors)
1.2 Client Submitted Information
This includes any documents or data you voluntarily provide, such as:
• Medical records
• Insurance documents
• Clinical notes
• Appeal letters
• Policy documents
• Case summaries
• Supporting evidence
1.3 Automatically Collected Information
When you access the Site, CRC may automatically collect:
• IP address
• Browser type
• Device identifiers
• Usage data
• Cookies and tracking technologies
This information is used solely for security, analytics, and website functionality.
2. HIPAA Aligned Medical Privacy Commitment
CRC frequently receives medical information for the purpose of:
• Insurance appeal drafting
• Chart review
• Clinical documentation analysis
• Advocacy support
CRC is not a “covered entity” or “business associate” under HIPAA. However, CRC voluntarily adheres to HIPAA aligned privacy standards to protect all medical information entrusted to us.
2.1 HIPAA Aligned Protections
CRC commits to the following:
• Any and all medical information you provide will be kept strictly confidential.
• CRC will never disclose, share, sell, or release medical information to any third party unless required by law.
• Medical information is used solely for the purpose of providing the Services you request.
• CRC maintains secure storage, encrypted systems, and restricted access to all medical documents.
• Medical information is permanently deleted upon your request or upon completion of Services, unless retention is required by law.
2.2 No Unauthorized Disclosure
CRC will never:
• Release medical information to insurers
• Release medical information to employers
• Release medical information to attorneys
• Release medical information to family members
• Release medical information to any third party
without your explicit written authorization or a lawful order.
3. How We Use Your Information
CRC uses personal and client submitted information for the following purposes:
• To provide consulting services and professional resources
• To deliver digital documents and communications
• To process payments
• To maintain internal records
• To comply with legal obligations
• To improve the Site and Services
CRC does not use your information for advertising, profiling, or resale.
4. How We Share Information
CRC does not sell, rent, or trade your information.
Information may be shared only in the following limited circumstances:
4.1 Service Providers
CRC may use third party vendors for:
• Payment processing
• Email delivery
• Secure document storage
These vendors are contractually obligated to maintain confidentiality and security.
4.2 Legal Requirements
CRC may disclose information only when required to:
• Comply with a lawful subpoena or court order
• Respond to legal process
• Protect CRC’s legal rights
• Prevent fraud or unlawful activity
CRC will never voluntarily disclose medical information unless legally compelled.
5. Data Security
CRC uses commercially reasonable administrative, technical, and physical safeguards to protect all information, including:
• Encrypted storage
• Secure socket layer (SSL) technology
• Access restricted systems
• Secure deletion protocols
However, no method of transmission or storage is completely secure, and CRC cannot guarantee absolute security.
6. Data Retention
CRC retains information only as long as necessary to:
• Provide Services
• Comply with legal obligations
• Resolve disputes
Medical information and client submitted documents are deleted upon:
• Completion of Services, or
• Your written request
unless retention is legally required.
7. Your Rights
You may request at any time:
• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• A record of what information CRC has stored
Requests may be submitted to: info@clinicalresearchconsulting.net
CRC will respond within a reasonable timeframe.
8. Children’s Privacy
The Site and Services are intended for individuals 18 years of age or older. CRC does not knowingly collect information from children under 18.
9. Third Party Links
The Site may contain links to external websites. CRC is not responsible for:
• Their privacy practices
• Their content
• Their security
You access third party sites at your own risk.
10. Changes to This Policy
CRC may update this Privacy Policy from time to time. Updates will be posted on the Site with a revised effective date. Continued use of the Services constitutes acceptance of the updated Policy.
11. Contact Information
For questions regarding this Privacy Policy or to exercise your rights, contact:
Clinical Research Consulting (CRC) Email: info@clinicalresearchconsulting.net
Website: www.clinicalresearchconsulting.net
